EnergoVelo
Privacy Policy
Last updated: March 03, 2026 · Effective date: March 03, 2026
Table of Contents
- Who We Are
- Scope of This Policy
- Data We Collect
- How We Use Your Data
- Legal Bases for Processing (GDPR)
- Cookies and Tracking Technologies
- Sharing and Disclosure
- International Transfers
- Retention Periods
- Your Rights
- Children’s Privacy
- Security
- Changes to This Policy
- Contact Us
1. Who We Are
EnergoVelo is a company operating in the field of energy transformation, providing innovative solutions for sustainable energy management. Our website is available at https://energovelo.com/.
Data Controller:
EnergoVelo
Havnegade 39
1058 København, Denmark
Website: https://energovelo.com
Contact: privacy@energovelo.com
If you have any questions about how we handle your personal data, please contact us using the details in Section 14.
2. Scope of This Policy
This Privacy Policy applies to all personal data collected through:
- The EnergoVelo website (energovelo.com) and any subdomains;
- Contact forms, newsletter sign-ups, and other interactive features on our website;
- Email, telephone, or other communications you initiate with us;
- Business relationships, partnerships, and service agreements.
It does not apply to third-party websites linked from our site. We encourage you to review the privacy policies of any external sites you visit.
3. Data We Collect
3.1 Data You Provide Directly
- Contact information – name, surname, email address, phone number, company name, provided when completing contact forms or sending enquiries;
- Message content – the content of your enquiry or correspondence;
- Newsletter subscription – email address, and optionally your name, provided when subscribing to our newsletter;
- Business data – information exchanged in the course of business negotiations, contracts, or service delivery.
3.2 Data Collected Automatically
- Log data – IP address, browser type and version, operating system, referral URL, pages visited, date and time of access;
- Device data – type of device, screen resolution, language settings;
- Cookie data – session data, preference data, analytics identifiers (see Section 6 for details).
3.3 Data from Third Parties
We may receive data about you from analytics providers (e.g. Google Analytics), advertising platforms, or business partners, where you have given your consent to those parties to share data.
4. How We Use Your Data
| Purpose | Data Used |
|---|---|
| Responding to enquiries and providing customer support | Name, email, phone, message content |
| Sending newsletters and marketing communications (with consent) | Email address, name |
| Analysing website usage to improve our services | Log data, cookie data, device data |
| Managing business relationships and service delivery | Business contact data |
| Complying with legal obligations | All relevant data as required by law |
| Protecting the security and integrity of our website | IP address, log data |
We will never use your data for purposes incompatible with those listed above without first informing you and, where required, obtaining your consent.
5. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):
- Consent (Art. 6(1)(a) GDPR) – for newsletters, marketing communications, and non-essential cookies, where you have given explicit consent;
- Contract (Art. 6(1)(b) GDPR) – where processing is necessary to perform a contract with you or to take pre-contractual steps at your request;
- Legal obligation (Art. 6(1)(c) GDPR) – where processing is required to comply with applicable law (e.g. tax or accounting obligations);
- Legitimate interests (Art. 6(1)(f) GDPR) – for website security, fraud prevention, improving our services, and direct marketing to existing business contacts, where those interests are not overridden by your rights and freedoms.
6. Cookies and Tracking Technologies
Our website uses cookies — small text files placed on your device — to operate the website and improve your experience. We use the following categories:
| Category | Purpose | Consent required? |
|---|---|---|
| Strictly necessary | Ensure the website functions correctly (e.g. session management) | No |
| Analytics | Understand how visitors interact with the website (e.g. Google Analytics) | Yes |
| Functional | Remember your preferences (e.g. language, region) | Yes |
| Marketing | Deliver relevant advertisements and track campaign performance | Yes |
You can manage your cookie preferences at any time through our cookie consent banner or your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
For more information about the specific cookies we use, please contact us at privacy@energovelo.com.
7. Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share your data only in the following circumstances:
- Service providers – trusted third-party processors acting on our behalf (e.g. hosting providers, email platforms, analytics tools), bound by data processing agreements and permitted to use your data only as instructed by us;
- Business transfers – in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to continued protection under this Policy;
- Legal requirements – where required by applicable law, regulation, court order, or governmental authority;
- Protection of rights – where necessary to protect the safety, rights, or property of EnergoVelo, our users, or the public.
8. International Transfers
Where we transfer personal data outside the EEA, we ensure adequate protection through one or more of the following safeguards:
- Transfers to countries recognised by the European Commission as providing adequate data protection;
- Standard Contractual Clauses (SCCs) approved by the European Commission;
- Other appropriate safeguards recognised under GDPR Chapter V.
You may request details of the safeguards applicable to any specific transfer by contacting us.
9. Retention Periods
We retain personal data only for as long as necessary to fulfil the purposes set out in this Policy, or as required by law:
- Contact enquiries – up to 3 years from last contact, unless a longer period is required by contract or law;
- Newsletter subscriptions – until you unsubscribe, then deleted within 30 days;
- Business contracts and records – 5–10 years as required by applicable accounting and tax law;
- Website log data – up to 12 months;
- Cookie data – according to the individual cookie lifetime (see Section 6).
10. Your Rights
If you are located in the EEA, you have the following rights regarding your personal data:
- Right of access – to obtain a copy of the personal data we hold about you;
- Right to rectification – to correct inaccurate or incomplete data;
- Right to erasure („right to be forgotten”) – to request deletion of your data where there is no compelling reason for continued processing;
- Right to restriction – to restrict processing in certain circumstances;
- Right to data portability – to receive your data in a structured, machine-readable format;
- Right to object – to object to processing based on legitimate interests or for direct marketing purposes;
- Right to withdraw consent – at any time, without affecting the lawfulness of processing before withdrawal;
- Right to lodge a complaint – with your local data protection supervisory authority.
To exercise any of these rights, please contact us at privacy@energovelo.com. We will respond within 30 days of receiving your request.
11. Children’s Privacy
Our website and services are directed at adults and are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete it.
12. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include, but are not limited to:
- HTTPS encryption for all data transmitted through our website;
- Access controls limiting data access to authorised personnel only;
- Regular reviews of our data processing practices and security measures;
- Data processing agreements with all third-party processors.
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay as required by law.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised „Last updated” date at the top. We encourage you to review this Policy periodically.
Where changes are material, we will take reasonable steps to inform you (e.g. via a notice on our website or, where we have your contact details, by email).
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we process your personal data, please contact us:
EnergoVelo – Data Protection Contact
Email: privacy@energovelo.com